Responsible Gambling at 9AU
At 9AU, we are committed to providing a safe and enjoyable gaming environment for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to gamble responsibly and stay in control of their habits.
Our Commitment to Player Safety
We believe that protecting our players is a fundamental responsibility. 9AU provides various tools and resources to help you maintain healthy gambling habits and make informed decisions about your gaming activity.
Signs of Problem Gambling
It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:
- Spending more money or time on gambling than you can afford
- Feeling anxious, frustrated or irritable when not gambling
- Chasing losses by continuing to gamble after losing
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family or personal responsibilities
- Lying to others about the extent of your gambling
- Using gambling as a way to cope with stress or emotional difficulties
If you recognise any of these behaviours in yourself, we encourage you to seek help immediately.
Responsible Gambling Tools
9AU offers several tools designed to help you stay in control:
Deposit Limits
Set daily, weekly or monthly deposit limits to manage your spending. These limits help ensure you never deposit more than you are comfortable with.
Get Your Bonus Now!Session Time Reminders
Receive notifications about how long you have been playing so you can make conscious decisions about continuing your session.
Self-Exclusion
If you feel you need a break from gambling, you can request a self-exclusion period during which your account will be temporarily or permanently closed.
Account Cooling-Off Period
Take a short break from your account for a set period to reassess your gambling activity.
Tips for Gambling Responsibly
- Set a budget before you start and stick to it
- Never gamble with money you cannot afford to lose
- Set time limits for your gambling sessions
- Take regular breaks during play
- Do not gamble when under the influence of alcohol or drugs
- Treat gambling as entertainment, not a source of income
- Never chase your losses
- Balance gambling with other hobbies and activities
Underage Gambling Prevention
9AU strictly prohibits gambling by individuals under the legal gambling age. We implement verification procedures to ensure all players meet the minimum age requirement. We encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.
Getting Help
If you or someone you know is struggling with problem gambling, professional support is available. Reach out to recognised organisations that specialise in gambling addiction support. You can also contact our customer support team for assistance with any responsible gambling tools available on your account.
Remember, gambling should always be fun. If it stops being enjoyable, it is time to stop. At 9AU, your wellbeing comes first.